Privacy Policy
Last updated: October 26, 2026
Welcome to Your City Tour Guides. We value your privacy and believe you should understand how your personal information is handled when you visit our website, explore travel destinations, contact local tour guides, or use our services.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you may have regarding your personal information. We aim to handle information responsibly and be transparent about our practices.
By using our website, you acknowledge that you have had the opportunity to read this policy. Where consent is legally required for a particular activity, we will seek that consent as applicable.
1. About Your City Tour Guides
Your City Tour Guides is an online travel directory designed to help travelers discover local tour guides, guided city tours, cultural activities, food experiences, sightseeing, and other travel experiences across Europe, the Middle East, Asia, and destinations worldwide.
Visitors may browse destination information, explore guide profiles, read travel content, and contact us. Tour guides and experience providers may also be able to submit information about their services through the features available on the website.
To learn more about our purpose, visit our About Us page or explore the available Destinations.
2. Information We May Collect
The information we collect depends on how you use our website and which features are available. It may include the following categories.
Information You Provide to Us
When you contact us, submit a form, create an account, or request information, you may provide personal information such as:
- Your name or business name.
- Your email address and telephone number, if requested.
- The contents of messages or enquiries you send us.
- Account details needed to access website features.
- Tour guide or business information submitted for a directory listing.
- Other information you voluntarily provide when using our services.
Please avoid sending sensitive personal information through general contact forms unless it is specifically required and appropriate for the purpose.
Tour Guide and Business Listing Information
If you register as a tour guide or submit a business listing, we may process information such as your professional name, business contact details, destination, languages spoken, tour descriptions, photographs, areas of expertise, and other information you choose to include.
Information displayed publicly in a guide profile or business listing may be visible to website visitors. Please review the information you submit and avoid publishing private contact details unless you intend to make them public.
For information about joining the directory, visit Become a Tour Guide.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our hosting provider, WordPress, security tools, analytics services, or other technologies in use. This may include:
- Your IP address and approximate location derived from it.
- Browser type, device information, and operating system.
- Pages visited, referring websites, and interactions with website features.
- Date, time, and duration of visits.
- Technical logs used for website performance, security, and troubleshooting.
The information collected will depend on the tools configured on our website and their settings.
3. How We Use Your Information
We may use personal and technical information for legitimate website and business purposes, including:
- Operating, maintaining, and improving the website.
- Responding to questions, feedback, and customer enquiries.
- Managing user accounts and tour guide listings where those features are available.
- Helping travelers find relevant destinations, guides, and experiences.
- Communicating important information about an account or submitted listing.
- Monitoring website performance and diagnosing technical problems.
- Protecting the website against spam, fraud, misuse, and security threats.
- Complying with applicable legal obligations and resolving disputes.
We do not intend to collect more personal information than is reasonably necessary for the purposes described in this policy.
4. Contact Forms and Enquiries
If you contact us through a form, email address, or another communication method provided on the website, we may use the information you submit to respond to your enquiry and maintain relevant correspondence.
We may retain enquiry records for as long as reasonably necessary to address your request, maintain business records, protect our interests, or meet applicable legal requirements.
If you have a question about our website or privacy practices, please visit our Contact Us page.
5. Cookies and Similar Technologies
Our website or the services integrated into it may use cookies and similar technologies. These are small files or technologies that help websites remember information and understand how visitors interact with their pages.
Depending on the tools in use, cookies may be used to:
- Support essential website functions and user sessions.
- Remember certain preferences.
- Help protect forms and accounts against misuse.
- Measure website traffic and understand visitor behaviour.
- Support other functions provided by installed plugins or third-party services.
Where required by law, non-essential cookies or similar technologies will be used only after the appropriate consent has been obtained. You may also be able to manage cookies through your browser settings or the cookie controls provided on our website.
Disabling certain cookies may affect how some website features operate. The exact cookies used will depend on the services and plugins currently installed.
6. Analytics and Third-Party Services
We may use third-party services to support website hosting, security, performance measurement, spam prevention, forms, maps, embedded content, or other website functions. These providers may process certain technical or personal information when their services are used.
For example, if an analytics service is installed, it may collect information about website visits and interactions. If a map or embedded service is displayed, the provider may receive technical information when the content loads or is used.
We will update this policy or provide additional disclosures where appropriate if we introduce services that materially affect how personal information is collected or used. You should review the privacy information of relevant third-party providers for details about their practices.
7. When We May Share Information
We do not treat personal information as something to sell. However, information may be shared in limited circumstances where necessary to operate our website or meet our obligations.
These circumstances may include:
- Service providers: Hosting companies, security providers, email services, and other vendors that help operate the website.
- Public directory listings: Information you choose to publish in a tour guide profile or business listing may be visible to visitors.
- Legal obligations: Information may be disclosed where required by applicable law or a valid legal process.
- Security and protection: Information may be used or disclosed when reasonably necessary to investigate fraud, protect users, or safeguard our legal rights.
- Business changes: Information may be transferred as part of a business restructuring or transfer, subject to applicable privacy requirements.
We do not authorize service providers to use personal information for purposes beyond the services they are engaged to provide, except as permitted by applicable law or agreed arrangements.
8. Links to Tour Guides and External Websites
Your City Tour Guides may contain links to external websites, tour providers, attractions, travel resources, or other third-party services. These websites operate independently and may have their own privacy policies, cookies, and data practices.
When you follow an external link or contact a tour guide directly, information you provide may be handled by that third party under its own policies. We encourage you to review the relevant privacy notice before submitting personal information or making arrangements.
Our Tours & Experiences pages are intended to help visitors discover available travel options. Unless a particular service expressly states otherwise, appearing in our directory does not mean that we control the third party’s privacy practices or booking arrangements.
9. Bookings, Payments, and Tour Arrangements
The way booking information is handled depends on the features offered by the website and the arrangements made with individual tour providers.
If you contact a guide directly or complete a booking through an external provider, that provider may collect your contact details, booking information, or payment details under its own privacy policy and terms.
We will not claim to process or store payment information unless the website actually provides that functionality. If direct booking or payment processing is introduced, this policy should be updated to identify the relevant services and explain how associated information is handled.
10. How We Protect Your Information
We take reasonable steps appropriate to the website and the information involved to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Depending on our website setup, these measures may include access controls, software updates, security tools, secure connections, backups, and safeguards provided by our hosting or service providers.
No website, online service, or method of electronic transmission can be guaranteed to be completely secure. We therefore encourage users to protect their account credentials, use secure devices, and avoid sending confidential information through public or unsecured channels.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, managing listings, responding to enquiries, maintaining security, resolving disputes, and meeting legal obligations.
Retention periods may differ depending on the type of information and the reason it is held. When information is no longer needed, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable requirements.
12. Your Privacy Rights and Choices
Depending on your location and the laws that apply, you may have rights concerning your personal information. These may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information.
- Object to or request restrictions on particular processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of certain information in a portable format, where applicable.
- Opt out of certain marketing communications.
- Submit a complaint to a relevant data protection authority.
These rights are subject to applicable legal conditions and exceptions. To make a privacy request, contact us through our Contact Us page and explain what you would like us to review. We may need to verify your identity before responding.
13. Children’s Privacy
Your City Tour Guides is intended for people planning travel and exploring tour services. Our website is not knowingly designed to collect personal information directly from children without the appropriate authorization or legal basis.
If you believe a child has submitted personal information to us in circumstances that should not have occurred, please contact us so we can review the situation and take appropriate steps where required.
14. International Visitors and Data Transfers
Because our directory is intended to serve travelers and tour providers in different countries, information may be processed in countries other than the country where you live. Those countries may have different data protection laws.
Where applicable law requires safeguards for international transfers, we will take the measures required for the relevant transfer and processing activity.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our website changes, new services are introduced, or legal requirements and privacy practices evolve.
When changes are made, we will update the date shown at the top of this page. Where required by law, we will provide additional notice or seek consent for material changes.
We encourage visitors to review this page from time to time to stay informed about how information is handled.
16. Contact Us About Privacy
If you have questions about this Privacy Policy, want to make a privacy request, or need clarification about how your information is handled, please contact us through our website.
You can also learn more about our website through our About Us page, browse available Destinations, or explore Tours & Experiences.
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